Privacy Policy

Full Service Digital Agency

Thank you for visiting Synergy Communications. We want you to know that your privacy is important to us. Our customers are at the heart of everything we do, and we strive to ensure your experience with Synergy Communications is one that you will want to repeat and share with your friends. Part of our commitment to you is to respect and protect the privacy of the personal information you provide to us.

This document is designed to apprise you about the kind inform we collect, why we collect such information, and how we use the information we collect. This Privacy Policy is incorporated into our Terms of Service. We will share your personal information with third parties only in the ways that are described in this privacy statement. We do not sell your personal information to third parties.

When you submit your personal information to us, you are giving us your consent to the collection, use, and disclosure of your information as set forth in this Privacy Policy. We are always available to discuss your questions or concerns regarding this Privacy Policy and our privacy practices.

Your use of our Website constitutes your consent to this Privacy Policy, including any changes or updates. We may make additional features, functionality, offers, activities, or events (“opportunities”) available to you subject to additional or different privacy rules that we disclose in connection with those opportunities.

General

In general, you can browse our Website without telling us who you are or revealing any personal information about yourself. At various times, you may decide to provide us with your personal information. You should know that we receive and may store all personal information (whether written or oral) that you provide to us through whatever means you provide such information (through our Website, via email, over the telephone, etc.). Personal information means any information that may be used to identify an individual, including, but not limited to, a first and last name, home, billing or other physical address or email address as well as any information associated with the foregoing. In addition to your contact information, we may collect information about your purchases, billing address, shipping address, gender, occupation, marital status, anniversary, interests, phone number or other contact information, and credit card information.

This information is only used to help us make our site more useful for you. With this data we learn about the number of visitors to our site and the types of technology our visitors use. Except for authorized law enforcement investigations, no attempts are made to identify individual users or their usage habits. Raw data logs are retained temporarily as required for security and site management purposes only.

Privacy Policy

This section provides Synergy Communications’ policy regarding the nature, purpose, use and sharing of any information collected via synergycommunications.biz.

    • The information you provide on this website will be used only for its designated purpose.
    • We will do everything to protect your information consistently. Submitting information is strictly by choice. By doing so, you are giving Synergy Communications your permission to use the information for the designated purpose.
    • If you do not want to give Synergy Communications the permission to use your information than simply do not provide it.
    • However, not providing certain information may result in Synergy Communications’ inability to provide you with the information or services you desire. These are the information we collect (as per our knowledge of web technology):

      1. Automatically Collected Information
      2. Information Collected for Tracking and Customization (Cookies)
      3. Personal Information
      4. Children Information.
    • Synergy Communications never collects information for commercial marketing.
    • We will NEVER share your information with another government agency if it relates to that agency, or as otherwise required by law.
    • Synergy Communications never creates individual profiles or gives your information to any private organization.
  • Automatically Collected Information

    We collect and temporarily store certain technical information about your visit for use in site management and security purposes. This information includes:

    1. The internet domain from which you access our website
    2. The IP address (a unique number for each computer connected to the Internet) from which you access our Web site
    3. The type of browser (e.g., Netscape, Internet Explorer) used to access our site
    4. The operating system (Windows, Unix) used to access our site
    5. The date and time you access our site
    6. The URLs of the pages you visit
    7. Your username, if it was used to log in to the website
    8. If you visited our site from another web site then the URL of the forwarding site will be temporarily stored

    This information is only used to help us make our site more useful for you. With this data we learn about the number of visitors to our site and the types of technology our visitors use. Except for authorized law enforcement investigations, no attempts are made to identify individual users or their usage habits. Raw data logs are retained temporarily as required for security and site management purposes only.

    Information Collected for Tracking and Customization (Cookies)

    A cookie is a small file that a website transfers to your computer to allow it to remember specific information about your session while you are connected. Your computer will only share the information in the cookie with the website that provided it, and no other website can request it. There are two types of cookies: session and persistent.

    1. Session cookies last only as long as your web browser is open. Once you close your browser, the cookie disappears.
    2. Persistent cookies store information on your computer for longer periods of time.

    Synergy Communications website may use session cookies for technical purposes such as to enable better navigation through the site, or to allow you to customize your preferences. A few SFC sites may also make use of persistent cookies to remember you between visits so, for example, you can save your customized preference settings for future visits. At no time is your private information, whether stored in persistent cookies or elsewhere, shared with third parties who have no right to that information. If you do not wish to have session or persistent cookies stored on your machine, you can turn them off in your browser. However, this may affect the functioning of Synergy Communications website.

    Data Collection Devices, such as Cookies and Web Beacons

    Synergy Communications collects data through cookies, web logs, web beacons (also known as pixel gifs or action tags) and other monitoring technologies to enhance your browsing and shopping experience on our website. “Cookies” are small pieces of information that are stored by your browser on your computer’s hard drive to collect information about your activities on our website. Clear gifs are tiny graphics with a unique identifier, similar in function to cookies, and are used to track the online movements of Web users or within an email for the purpose of transferring information and are not stored on your computer.

    We use cookies and web beacons to deliver our ads, improve and measure the usability, track visits from our affiliates and partners, performance and effectiveness of our Website, improve and measure the effectiveness of our marketing programs, learn how customers use our website, estimate our audience size, and to customize your shopping experience.

    Examples of the type of information that we collect through these collection devices, includes: total visitors to the website, pages viewed, unique visitors, time spent on our Website and on certain web pages, etc.

    We may authorize third parties to use cookies, web beacons and other monitoring technologies to compile information about the use of the Website or interaction with advertisements that appear on the Website. We do have access or control over these cookies.

    We do not link the information we store in cookies or collect from web beacons to any personally identifiable information you submit while on our site.

    We use session ID cookies and persistent cookies. A session ID cookie expires when you close your browser. A persistent cookie remains on your hard drive for an extended period of time.

    You are always free to decline cookies if your browser permits (You can remove persistent cookies by following directions provided in your Internet browser’s “help” file); although, by declining the use of cookies you may not be able to use certain features on the Website.

    Personal Information

    Synergy Communications sometimes gathers personal information from its users via certain methods. Some of the methods for instance are the user completing a form or sending us an e-mail. If you choose to provide us with personal information, we will use that information only to respond to your message and to help us give you the information or services you have requested for. Remember that e-mail isn’t necessarily secure. You should never send sensitive or personal information like your Social Security number or your Credit Card number in an e-mail. Use postal mail or secure websites instead. Some of our websites ask visitors who request specific information to fill out a registration form. For instance, vendors visiting our Synergy Communications Acquisition Internet Service site for marketing opportunities may be asked to register to obtain e-mail notices for business opportunities. Other information collected at websites through questionnaires, feedback forms, or other means, enables us to determine visitor’s interests, with the goal of providing better service to our customers.

    We may use the information we collect about you to:

    • Facilitate your purchases and provide the services you request,
    • Confirm and track your order,
    • Respond to your inquiries and requests,
    • Compare and review your personal information for errors, omissions and accuracy,
    • Prevent and detect fraud or abuse,
    • Improve our Website, service, product offerings, marketing and promotional efforts, and overall customer experience,
    • Identify your product and service preferences,
    • Understand our customer demographics, preferences, interests, and behavior, and
    • Contact you (via email, postal mail, or telephone) regarding products and services (of Synergy Communications or our partners) that we believe may be of interest to you.

    Personal Information that we May Share with Others
    In certain circumstances, we may share your personal information with trusted partners.

    Children’s Information

    The Children’s On-line Privacy Protection Act (COPPA) governs information gathering online from or about children under the age of 13. Verifiable consent from a children’s parent or guardian is required before collecting, using, or disclosing personal information from a child under the age of 13. We collect no information about you or your child, other than that detailed in the previous section, when you visit our web site unless you choose to provide information to us. When Synergy Communications Website needs to collect information about a child under 13 years old, COPPA required information and instructions will be provided by the specific Web page that collects information about the child. The Web page will specify exactly what the information will be used for, who will see it, and how long it will be kept. There are several exceptions that permit collection of a children’s e-mail address without receiving parental consent in advance: To provide the parents with notice and to seek consent for communications with the child.
    Note: this may require collection of the parent’s e-mail address as well. To respond to a one time request from a child. To respond more than once to a children’s request; i.e., subscription to a newsletter. However, parental consent is required prior to the second communication:

    1. To protect the safety of a child who is participating on the site; i.e., in a chat room;
    2. To protect the site or to respond to law enforcement; i.e., in the case of a Web site compromise.

    Personal information about children under 13 years of age may be needed to respond to his/her communication to us, such as to receive a poster or to acquire information for a school project. Personal information about your child will be destroyed immediately upon completion of its intended purpose. On rare occasions, it may be determined that a communication from a child under 13 years old should be maintained for historical purposes. Should such an occasion occur, Synergy Communications will obtain the necessary consent from the children’s parent. Finally, we provide many on-line tools and services in support of Synergy Communications’ mission. A child under 13 years old may inadvertently provide personal information to one of these services. If this should happen, the information about the child will be deleted immediately upon discovery.

    Accessing and Updating Your Information Information

    If the personally identifiable information Synergy Communications has gathered from you changes or you would like to access, correct, or delete such information, we will gladly provide you access to, correct, or delete (to the extent allowed by law) any personal information we have collected about you. To request access to, a correction to, or deletion of your personal information, please send an e-mail info@synergycommunications.biz If you have registered for an account on our site you may update or remove your personally identifiable information by logging into your account and going to your account management page. We will retain your information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

    Opt Out Policy

    This site gives users the following options for removing their information from our database to not receive future communications or to no longer receive our service. You can send e-mail to: info@synergycommunications.biz OR select “unsubscribe” in emails that we send you OR You can also send mail to the following postal address:

    Rajat Vaid, CEO
    Synergy Communications

    304, Sri Ram Centre, Near Malhar Point
    Old Padra Road, Vadodara - 390020
    Phone: +91 93762 16035

    Opting out of communication with us does not affect our communications with you via telephone or email related to your orders with us. It also does not affect our use of your non-personally identifiable information.

    We will send you strictly service-related announcements on rare occasions when it is necessary to do so. For instance, if our service is temporarily suspended for maintenance, we might send you an email.

    Generally, you may not opt-out of these communications, which are not promotional in nature. If you do not wish to receive them, you have the option to deactivate your account.

    Security

    Synergy Communications is committed to the protection of the personally identifiable information that you share with us. We utilize a combination of physical and electronic security technologies, procedures, and organizational measures to help protect your personally identifiable information from unauthorized access, use or disclosure. When we transfer sensitive personal information (for example, credit card information) over the Internet, we protect it using Secure Sockets Layer (SSL) encryption technology. While we strive to safeguard your personal information once we receive it, no transmission of data over the Internet or any other public network can be guaranteed to be 100% secure and, accordingly, we cannot guarantee or warrant the security of any information you disclose or transmit to us.

    Website Security Notice

    For site security purposes and to ensure that this Web service remains available to all users, this computer system employs software programs that monitor network traffic to identify unauthorized attempts to upload or change information. Anyone using this system expressly consents to such monitoring and is advised that if such monitoring reveals evidence of possible abuse or criminal activity, such evidence may be provided to appropriate law enforcement officials. Unauthorized attempts to upload or change information on Synergy Communications servers are strictly prohibited and may be punishable by law.

    Linking Policy and Disclaimer of Endorsement

    Synergy Communications links to many Web sites created and maintained by other public and/or private organizations. Synergy Communications provides links to these sites as a service to our users. The presence of a link is not a Synergy Communications endorsement of the site. When users follow a link to an outside Web site, they are leaving Synergy Communications and are subject to the privacy and security policies of the owners/sponsors of the outside Web site(s). Synergy Communications is not responsible for the information collection practices of non-Synergy Communications sites.

    Our Website may provide links to other third-party Websites which are outside our control and not covered by this privacy policy. We encourage you to review the privacy policies posted on these (and all) Websites.

    Warranty and Disclaimer

    Synergy Communications web site, services and materials, are provided by Synergy Communications under these terms of use without warranty of any kind, either express, implied, statutory or otherwise, including, but not limited to, the implied warranties of title, non-infringement, merchantability or fitness for a particular purpose. Without limiting the foregoing, Synergy Communications makes no warranty that :

    1. The site, services or materials will meet your requirements.
    2. The site, services or materials will be uninterrupted, timely, secure, or error-free.
    3. The results that may be obtained from the use of the site, services or materials will be effective, accurate, or reliable.
    4. The quality of the site or any services or materials purchased or accessible by you will meet your expectations.
    5. Any errors or defects in the site, services or materials will be corrected.
    6. This site, services and materials may include technical or other mistakes, inaccuracies, or typographical errors.
    7. Synergy Communications may make changes to the site, materials and services, including the prices and descriptions of any software or products listed, at any time in its sole discretion and without notice.
    8. The site, materials and services may be out of date, and Synergy Communications makes no commitment to update the site, materials and services.

    Reproduction of Articles and Tutorials

    Synergy Communications retains full copyrights to all articles and tutorials published by them on this site. These articles and tutorials may be reproduced on a web site, CD-ROM, e-zine, book, magazine, etc. so long as permission is first received from Synergy Communications and the author’s name is included in full. If the reproduction is by electronic media, a link back to this web site should be included. Please contact Synergy Communications for reproduction permission.

    Rajat Vaid, CEO
    Synergy Communications

    304, Sri Ram Centre, Near Malhar Point
    Old Padra Road, Vadodara - 390020
    Phone: +91 93762 16035
    Last reviewed Date: Aug, 2016

    Business Transfer

    Your personal information may be disclosed as part of any merger, sale of company assets or acquisition, as well as in the event of insolvency, bankruptcy or receivership, in which personal information would be transferred as one of the business assets of the Company.

    Anonymous Information

    We may create anonymous records from personal information by excluding information (such as your name) that makes the information personally identifiable to you. We may use these records for internal purposes, such as analysing usage patterns so that we may enhance our services, and we also reserve the right to use and disclose any information in such records at our discretion.

    Service Providers

    We use trusted third-party service providers to perform certain services on our behalf, including:
    shipping, payment processing, data storage/management, webhosting, web analytics, fulfillment, assembly, marketing, mailing, emailing etc. These service providers only receive personal information if such information is needed to perform their function(s), and they are not authorized to use any personal information for any other purpose(s) other than the purpose(s) set forth by Synergy Communications.

    Compliance with Law and Fraud Protection

    We may, and you authorize us to use and disclose any information, including personal information:

    1. We deem necessary, in our sole discretion, to comply with any applicable law, regulation, legal process, or governmental request;
    2. In order to investigate, prevent or take action regarding illegal activities, suspected fraud,
    situations involving potential threats to the physical safety of any personal or as otherwise required by law;
    3. To other companies and organizations for credit fraud protection and risk reduction; and
    4. To enforce any agreement we have with you.

    Comments

    We value your comments, feedback, testimonials, etc., which help us improve our website, products, and services. By making such submissions to us, you assign your rights in the submissions to us, as described in the “Submissions” section of our Terms of Service page. Other Uses of Your Information

    IP Address

    When you visit our Website, Synergy Communications collects your IP address to, among other things, help diagnose problems with its server, administer and tune the operation of its Website, analyze trends, track traffic patterns, gather demographic information for aggregate use, and track the date and duration of each session within our Website. Your IP address may also be used in combination with your personal information to prevent fraud or abuse, customize your shopping experience, improve our website, customer service, products, and promotional efforts, and to understand your preferences, patterns and interests.

    Third Party Personal information

    If you choose to use our referral service to tell a friend about our site, we will ask you for your friend’s email address. We will automatically send your friend a one-time email inviting him or her to visit the site. Synergy Communications stores this information for the sole purpose of sending this one-time email and tracking the success of our referral program.

    We also provide you with the opportunity to share a product or your wish list with a friend. If you choose to share a product or a wish list with your friend we will ask for your friend’s email address in order to automatically send them a one-time email containing the product or your wish list. Synergy Communications stores this information for the sole purpose of sending this one-time email.

    If you wish to purchase an electronic gift card for your friend we will ask for your friend’s name and email address in order to send your friend their electronic gift card. Synergy Communications stores or does not store this information for the sole purpose of sending this email and tracking the redemption of said electronic gift card.

    You may also provide the shipping information of a friend in order to send them our products as a gift. We store this information for the purposes of shipping a product to your friend. You may update or remove this information by logging into your account and going to your saved addresses page.

    Your friend may contact us at info@synergycommunications.biz to request that we remove any of this information from our database.

    Customer Stories

    We post customer stories on our web site which may contain personally identifiable information. We do obtain the customer’s consent via email prior to posting the testimonial to post their name along with their testimonial. If you wish to request the removal of your customer story you may contact us at info@synergycommunications.biz

    Public Forums

    Our Web site offers publicly accessible blogs or community forums. You should be aware that any information you provide in these areas may be read, collected, and used by others who access them. To request removal of your personal information from our blog or community forum, contact us at info@synergycommunications.biz In some cases, we may not be able to remove your personal information, in which case we will let you know if we are unable to do so and why.

    Contact Us

    If you have any comments or concerns regarding this policy policy, please contact us or write to us at the following address:-

    Synergy Communications
    304, Sri Ram Centre, Near Malhar Point
    Old Padra Road, Vadodara - 390020
    Phone: +91 93762 16035 | Email: info@synergycommunications.biz

    Changes to our Privacy Policy

    We may change this privacy policy from time to time. Any updated versions of this privacy policy will be posted on our website.

    This privacy policy was last updated on August 2, 2016.